Meet Our Staff at Gill Chrysler Dodge Jeep® RAM

Mission Statement
Our mission is to provide our customers with a shopping experience that consistently satisfies each individual's needs and exceeds their expectations in a comfortable, supportive environment. 

Vision

• We will listen to our Customers. We will ask questions (not assume) seeking to understand specific needs, desires, and expectations. We will seek to understand before we will seek to be understood.
• We will work for a  mutual trust and respect. We will be responsive to requests while being honest and timely.
• We will think in terms of exceeding Customer expectations striving to go the extra mile.
• We will make it happen. Speed is essential in creating a win-win culture for the Customer..
• We will follow-up with the Customer to ensure that the Customer's expectations were met or exceeded.
• We will seek to continually improve our skills. 
• We will be proactive by anticipating the needs of our Customers.

Values
A value statement identifies a field of play in which an organization must operate to allow it to move quickly toward its vision.

• Trust and Respect: Our greatest asset is our transparency.  Open and honest communication, we will build trust.  
• Commitment: We are committed to being the best. We will train our staff to achieve customer satisfaction and have measurable goals.
• Environment: In our environment everyone, Customers and employees  are cared for, supported, and treated in a reasonable manner.
• Safety: Every effort will be made to ensure the safety of our Customers and employees. If an unsafe condition is noticed it is each and employee responsibility to see it is resolved.
• Reputation: We will constantly strive to have one of the best customer satisfaction in California. 

Hometown:  Fresno, CA

Hobbies:  Camping, hiking, kayaking, building and launching model rockets with my kids.

Special Interests:  Big Dallas Cowboys fan, and anything to do with auto racing.

What do you enjoy about the car business?  I'm a problem solver so I really enjoy helping customers find solutions to their car problems like finding the right vehicle that fits their needs or making it work within their budget.

What do you enjoy about working at GILL AUTO GROUP?  The family atmosphere.

Favorite car:  Jeep Wrangler Unlimited Rubicon and the Dodge Challenger Hellcat

Hometown:  Houston, TX

Hobbies:  Working on HOT ROD's and his '49 Mercury

Special Interests:  Making quality time with family

What do you enjoy about the car business?  I love seeing the smile on customers faces when they purchase their vehicle. 

What do you enjoy about working at GILL AUTO GROUP?  Its a no pressure environment.

Favorite Car:  HellCat and CAD - CTS V

Hometown:  Madera

Hobbies:  Fishing, Hiking, and playing Basketball 

Special Interests:  Baseball (SF Giants), Football (49niners) 

What do you enjoy about the car business?  Interacting with new customers everyday.

What do you enjoy about working at GILL AUTO GROUP?  I like driving all the cars and helping customers getting the vehicle they want or need. 

Favorite Car:  Durango R/T, and GMC Sierra

Hometown:  Madera

Hobbies:  Mountain Bike Riding, trails: Coaching Soccer: Collecting football memorabilia SF 49ers.

Special Interests:  Soccer, Cars & Trucks, and helping my kids be "SUCCESSFUL"

What do you enjoy about the car business?  Meeting new people, and having repeated customers giving me an opportunity to help someone solve problems.

What do you enjoy about working at GILL AUTO GROUP?  The professionalism throughout the employees, and building relationships with customers. Also to continue my education of knowledge with cars and trucks.

Favorite car:  Charger

Hometown: Madera

Hobbies: Hunting, gaming, and paint balling

Special Interests: Battle and Zombie video games

What do you enjoy about the car business? Always learning something new each day.

What do you enjoy about working at GILL AUTO GROUP? Friendly and helpful staff and environment.

Favorite car: CTS-V